![]() ![]() The ONLY one.Įverything worked out, but United proved themselves to me as a cheap, uncaring company that would rather their clients live with debilitating pain than approve a simple crown I already more than paid for monthly. The office staff there informed me that United is the only insurance company that denies procedures in these circumstances. ![]() He paid out of pocket - at a higher amount than United - to make sure I could afford the life-changing operation. I count my lucky stars that my dentist was an honest enough person to finance the crown where my insurance wouldn't. They told me I was approved for just a filling even though the tooth was over 50% filling already, and that hadn't solved the problem. Fillings hadn't worked, but whatever soulless automaton makes the case and appeal decisions was more interested in stealing my money every month in return for nothing. Of course, United Healthcare denied the claim, stating that the extreme pain I had been in was not a justifiable reason to put in the crown. And they are not only corrupt in the dental section, it goes into regular treatment by doctors where they are just as bad in general healthcare with doctors who act as if they don't have the time or care to treat you. Don't tell me it is not necessary to be able to chew without breaking your teeth even more being made to chew only on one side. Something needs to be done regarding this company, they have lied and acted without morals or conscience regarding their patient's well being. Their response today, June 14th is Vague Information, denied again. Here I am in June, this started in March, my tooth can break again at any time, I can't even chew on my right side without risking the tooth breaking more. ![]() She lets me know that as long as it is noted the crown is medically necessary and with details there should be no problem. She goes further and tells me she will call my dentist's office to make sure they have what is needed on the next pre-authorization. So I submit a second appeal, once more it is denied this time stating it was medically unnecessary, and they went further and told me the dentist told them it wasn't necessary.Īgain I call United Healthcare to discuss this false information, the representative this time tells me she doesn't understand why I am being denied since I am covered for crowns. ![]() The response again was not enough cavity, which again I called to explain for a 3rd time. The representative now suggests I submit an appeal which I did. Please feel free to browse through our website and to call our friendly office at 801.653.0099, either to set up an appointment with our experienced dentist or to get any of your questions answered.Second denial was because not enough cavity, cavity? Is what I told the representative on the second call, there will be no cavity in the images since my tooth was cleaned of cavity filled, and now broke. We are pleased to provide comprehensive dental care! When you request an appointment, we will show you how pleasant your dental experience can be! Below are some of the most common services we provide: We invite you to contact us any time to ask any questions you may have and to learn more about comfortable, affordable dentistry. Most importantly, we are dedicated to keeping your teeth healthy and strong so that you can enjoy a bright smile for many years to come. We provide full-service, up-to-date dental treatment with cutting-edge technology and a wide range of restorative and cosmetic dentistry options. The comfort of every patient is continuously our top priority. Our staff is friendly, knowledgeable, and committed to understanding and meeting all of your dental needs. He couples his expertise with genuine concern for each individual that he treats. Scott Healey has been working with patients to provide exceptional quality dental care in Lindon, Utah, as well as Orem, Provo, Vineyard, Pleasant Grove and American Fork. Healey Family Dentistry and Orthodontics. ![]()
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